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Activity in Fido Community

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Resolved! Re: Live Chat and Phone Call Service

Hi @Pho23,   Thank you for joining the conversation and sharing your experience. Based on your description, the Fido number may have been inadvertently blocked on your device, which could explain why calls go straight to voicemail. You can review the...

Resolved! Re: Reactive suspended account

Hello, @DrGloria    Welcome to the Fido Community Forums!   You would need to arrange for a Callback in order to speak to someone to have the suspension lifted earlier.    Regards,

Re: ask jack bad idea

Hello, @Anonymous18    Welcome to the Fido Community Forums!   We appreciate you providing us with your feedback on AskJack and the callback option. I am hopeful you were able to speak with someone and get your concerns addressed.   We will pass alon...

Re: Activating a new physical sim card

Hello, @Dma1    Welcome to the Fido Community Forums!   Would it be possible to temporarily insert the SIM card into a device that can accept text messages to complete the activation and then insert it back into the home phone device?    Regards,

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Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

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FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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